Comments on: What Is Social CRM? http://group8020.com/bs-report/what-is-social-crm-1704/ Adherence Solutions for Pharma Sun, 10 Jul 2011 06:06:00 +0000 hourly 1 By: Adam Darowski http://group8020.com/bs-report/what-is-social-crm-1704/#comment-996 Adam Darowski Thu, 04 Dec 2008 18:25:44 +0000 http://group8020.com/?p=1704#comment-996 Hi Mark, thanks for including us! Just wanted to update you on our Social CRM features. In October, we released a "Feed Reader" custom field for our SuperTags feature. So, you can set BatchBook up so that when you tag someone with a certain term, you can also enter their Twitter username, Delicious username, RSS Feed, Flickr username (or any other feed) and see the latest content right on their contact page. You can see what it looks like in action here: http://www.flickr.com/photos/darowskidotcom/3082092531/sizes/o/ Or you can check out the blog post announcing it here: http://blog.batchblue.com/social-crm-feed-readers-shared-supertags/ We try to focus our CRM on the RELATIONSHIP part of the equation. Social media is huge in regards to that. Great to see what your contacts have been thinking or writing about before you pick up the phone or start that email. Thanks again! Hi Mark, thanks for including us!

Just wanted to update you on our Social CRM features. In October, we released a “Feed Reader” custom field for our SuperTags feature. So, you can set BatchBook up so that when you tag someone with a certain term, you can also enter their Twitter username, Delicious username, RSS Feed, Flickr username (or any other feed) and see the latest content right on their contact page.

You can see what it looks like in action here: http://www.flickr.com/photos/darowskidotcom/3082092531/sizes/o/

Or you can check out the blog post announcing it here: http://blog.batchblue.com/social-crm-feed-readers-shared-supertags/

We try to focus our CRM on the RELATIONSHIP part of the equation. Social media is huge in regards to that. Great to see what your contacts have been thinking or writing about before you pick up the phone or start that email.

Thanks again!

]]> By: Brent Leary http://group8020.com/bs-report/what-is-social-crm-1704/#comment-989 Brent Leary Sun, 23 Nov 2008 04:16:49 +0000 http://group8020.com/?p=1704#comment-989 Thanks for the shout-out Mark! We're just at the beginning of what may finally lead us to the CRM we've been looking for all along. Looking forward to seeing all of this play out! Thanks again. Thanks for the shout-out Mark! We’re just at the beginning of what may finally lead us to the CRM we’ve been looking for all along.

Looking forward to seeing all of this play out!

Thanks again.

]]>